Rhona Campbell Veterinary Centre
Rhona Campbell Veterinary Centre 

Corona Virus Covid 19 Update

The ongoing situation regarding COVID-19 is impacting all of us and in this time of uncertainty we wanted to reassure you that our commitment to animal welfare remains unchanged.

 

Our practice remains open for business; however, we have had to adapt our ways of working to ensure that we reduce the risk of virus transmission. The health and wellbeing of you and your animals, our surgery staff and the wider community is paramount.

 

According to current recommendation of the British Veterinary Association, we are adapting our service as follows

  • We can offer a video consultation service. Please contact the reception team to discuss suitable communication platforms (Facetime, email), appointment slots, and payment options
  • We will accept your pet for a physical examination at the surgery if necessary.
    • In such a case we request that someone hands the animal to one of our staff at the door and NOT accompany them into the surgery.
    • Any symptoms and treatment will be discussed with you over the phone.
  • If you are experiencing symptoms of COVID - 19 or are in self-isolation but your pet needs treatment, please phone the surgery. DO NOT COME IN YOURSELF.
  • There will be no routine appointments, nail clipping etc.
  • If your dog or cat requires a booster vaccination, you have a maximum of 15 months from the previous vaccination to get this done
    • e.g. if your pet is due now, then you have until 24/06/2020 to arrange booster vaccination
  • Follow-up examinations including those which may be required for the issue of repeat prescriptions may be conducted via video consultation where appropriate. We expect that in most instances you may visit us to collect medications from a pre-arranged collection point at the surgery
  • We would request that you bring a mobile phone with you to the surgery to phone us from your vehicle to advise us of your arrival. If, however you do not have a phone we do have a bell on the front door to alert us of your arrival.
  • Payment, preferably by card (not cash) will be taken by phone

Thank you for your support over the coming days and weeks. We will keep in touch with you should the situation change further. We will use this page for the latest updates.

 

Updated 25/03/2020

Contact

Rhona Campbell Veterinary Centre

7B1 Lisigarry Place

Portree
Isle of Skye

IV51 9BD

 

Email: contact@rhonacampbellvets.co.uk

 

Phone: 01478 611269

For out of hours emergencies please call:

01478 611269

Mon - Fri:   9am - 6.30pm

Weds: 9am - 5pm

Sat:           9am - 12.30pm

Consultations with the Vet are through appointment only.  If you think your animal needs urgent attention please phone first and we will do our best to see you.

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